Sweet Karam Coffee

Role Overview

Sweet Karam Coffee is looking for a Business Operations Analyst – Quick Commerce to support our Quick Commerce business through data tracking, operational coordination, and performance analysis.

Key Responsibilities


Quick Commerce Operations
  • Coordinate with Operations and Quick Commerce account teams on day-to-day requirements.
  • Track orders, inventory, availability, dispatches, cancellations, and returns.
  • Follow up on operational issues and ensure timely closure.
  • Support new launches, promotions, and assortment changes.
  • Coordinate with platform teams on day-to-day requirements.
Data & Reporting
  • Maintain Quick Commerce dashboards and performance reports.
  • Track sales, orders, GMV, availability, inventory, and other key metrics.
  • Analyse data to identify trends, gaps, and opportunities.
  • Prepare daily, weekly, and monthly reports.
  • Ensure data accuracy across internal and platform reports.
  • Track performance across Quick Commerce platforms and highlight key changes.

Key Requirements

  • 0–1 year of experience in Business Operations, Business Analytics, Sales Operations, or a similar role.
  • Strong knowledge of Excel / Google Sheets.
  • Good analytical and problem-solving skills.
  • Comfortable working with data, reports, and dashboards.
  • Good communication and coordination skills.
  • Ability to follow up with multiple teams and ensure timely closure.
  • Freshers with relevant internships or project experience are welcome.
  • Exposure to Quick Commerce, E-commerce, FMCG, or D2C will be an advantage.
  • Familiarity with platforms such as Blinkit, Zepto, or Swiggy Instamart is a plus.

What You’ll Bring

  • Strong analytical and data-driven mindset.
  • Ownership and willingness to learn.
  • Good attention to detail.
  • Ability to work with multiple teams.
  • Curiosity to understand business performance and identify opportunities.

About Sweet Karam Coffee

Sweet Karam Coffee is a modern Indian food brand rooted in South Indian culture, warmth, and better-for-you choices.
We operate across D2C, Quick Commerce, and Marketplaces, with a focus on building a trusted and consistent customer experience.

View all job openings